Frequently Asked Questions
What are the return conditions?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please contact us via support and we will do our best to find a solution together with you.
Are some purchases excluded from exchange?
Returns are possible for all our items in accordance with our right of withdrawal .
When will I receive my order?
We strive to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure that our products are of high quality and fairly priced.
How much are the shipping costs?
Shipping costs are calculated based on your location and the items in your order. You will always see the shipping price before purchasing at checkout. Shipping is free worldwide for orders over €40.